Rather regretful to tell you that your order has been sent to you with the tracking number when we contacted the shipping department.
Here is a link you can track the status later. www.upzone.com

We are sorry to tell you that your item has been sent to the post office, we can't cancel the order for you .
We hope you could understand it.
It will take much time and return shipping fee if you choose return.
So we advise if you could resell this item or keep it, you maybe need it in the future.
We will give you some discount for your next order.

If there is anything we can assist with, please feel free to contact us.