קיבלתי 20$ פיצוי כי המשלוח לא הגיע ב14 לחודש כמו שצוין
ולא ביקשתי פיצוי רק בישקתי לדעת מתי יגיע
הנה השיחה שהייתה לי עם הנציג קצרה ועניינית Me: ORDER #
111-8181180-7083469
Sulaim: Thank you,please allow me a moment as I check the details
How are you doing today Ohad ?
Me: Im doing great
Sulaim: Glad to hear.
I have checked the details and as I can see the item shipment was delayed due to a natural disaster,no need to worry I will contact the carrier and will make sure the items gets delivered within 24 hours to you.
Me: what I need to do if I don get it tomroow ?
tomorrow
Sulaim: Be rest assured it will be delivered within 24 hours.
And for the inconvenience caused I will go ahead and issue a $20 promotional credit to your account.
Me: thank you
I appreciate
Sulaim: Your Welcome
Is there anything else I can assist you with today?
Me: no that was more then great assistance
Sulaim: We look forward to seeing you again soon. When you're ready, please click the end chat link. Have a great day!
@אורי@