מלאתי שלחתי וזאת התשובה שקיבלתי..

Thanks for your email.

I'm sorry but I'm afraid that we don't accept unsolicited Deactivation Application forms, as not always is necessary and, in any case, we need to study each case thoroughly before taking that step.

1. Why do you wish us to deactivate your license? Don't you have access to the machine where it's activated at present?

2. Are you trying to move the license to a new computer?

3. Or are you trying to activate BarTender on a new client computer?

Please explain in detail you issue, and let me know how you get on and if you have any further questions.