I can see this has been a very poor experience for you on our site, and I am here today to provide you with the best resolution possible. When you are listing your items, the first thing that you are going to want to try, is to change the country section first. Normally the site will update and take the “state” section out. If this does not happen, you will want to enter in Israel as your “state” and country.

Now that you have decided to start selling with eBay, which is very exciting, for you eBay and your future buyers. I would like to provide you with a few helpful hints to help your business grow with eBay. I encourage you to review over “eBay’s Selling Practices Policy” so you have the best understanding of what eBay and your buyers expect. This will give you and your buyers the best experience possible. To run a great business, sellers work hard to ensure smooth and professional transactions with their buyers. This includes setting buyer expectations and meeting those expectations. Some of the most basic things you can do are to provide accurate and consistent details about your item and to be clear and specific about the terms and conditions of the sale. You should also make every effort to provide excellent customer service from start to finish. Please feel free to read more about “eBay’s Selling Practices Policy” at the link provided below:

http://pages.ebay.com/help/policies/selling-practices.html

We appreciate your patience through this turn of events. Thank you for being an amazing eBay member for the last 5+ years. We have enjoyed doing business with you, and look forward to our continued partnership.

Thank you again for taking the time to contact us, here at eBay. I hope I was able to answer all your questions. Please do not hesitate to let us know if you have any other questions or concerns in the future.

Thank you,

Kristi W.